Kathleen, a former Chief Privacy Officer for one of Canada’s largest banks, is a Managing Director with PwC and leads the Canadian Privacy team. She is a seasoned leader and communicator with over 20 years’ leadership experience across several disciplines including Privacy/Compliance, Program Management and Marketing. She has led more than 100 initiatives focused on, among other things, regulatory change, business transformation, data analytics, process improvement, enhanced employee experience, data trust, and improved customer loyalty. Kathleen has a passion for aligning teams from disparate backgrounds on a common purpose that seeks to the optimum employee and customer experiences and striking the right risk balance.